What information do we collect?
BrandsWood collects information about you to help BrandsWood improve your shopping experience online at iSave.com and to provide the best products and services.
Examples of information collected:
- Your name.
- Your phone number.
- Your e-mail address.
- Your mailing address.
- Your credit card number.
BrandsWood may receive information about you from other sources in order to improve the personalization of services that we provide to you.
We also receive and store certain types of information when you interact with our website. Like many websites, we use “cookies” to obtain information when your web browser accesses our website. The purpose of “cookies” is to help us recognize you as you use or return to our website so that we can provide a more personalized shopping experience for you. The “cookie” is also used to keep items in your shopping cart between visits. You do not need to enable cookies to browse, but must enable cookies to purchase items at BrandsWood.com
Our web server automatically collects clickstream information such as:
- Which pages you visit on our site, which browser you used to view our site.
- Any search terms you may have entered on our site, among other things.
- The address (or URL) of the website that you came from before visiting our site.
Our website may also use other technologies to track which pages our visitors view. This anonymous clickstream data provides our customers with security and helps BrandsWood develop a more personalized shopping experience.
How is information used and protected?
Our goal is to provide our customers with the highest level of service possible. From your first visit to our website to the delivery of your order, we want you to be completely satisfied with the experience without compromising your privacy. By collecting information, we are able to offer you features, such as our my BrandsWood Account (which saves you time during the order process), and a more customized website that better reflects your individual preferences.
BrandsWood uses your information to support general business operations and provide popular products and services. These may include:
- Providing A+ customer service.
- Scheduling and performing deliveries or installations.
- Sending marketing communications.
- Fulfilling and processing your orders and communicating with you regarding those orders.
- Helping to improve and customize our website and our advertising.
- To send you information about our products, services and promotions.
- Processing credit card information.
- Protecting the security and integrity of our websites and our business.
BrandsWood believes that protection of your information is of utmost concern. We utilize strict security measures to protect the confidentiality of personal information at iSave.com.
BrandsWood uses Secure Socket Layer (SSL) technology to encrypt personal information entered on iSave.com which protects it as it is being transmitted across the internet.
How may information be shared?
All information submitted to BrandsWood is managed with care. We do not sell any customer information. BrandsWoodmay share your personal information under the following limited circumstances:
Credit Card Processing and Credit Applications
In order to process credit card payments BrandsWood uses a third-party service provider. If you consider financing a purchase through our site, your information will be securely shared with a provider.
BrandsWood may share information with trusted partners or vendors who may promote offers considering interests that you may have.
Order Fulfillment and Service Providers
We may provide your information to a third party in the process of fulfilling an order for products or services you have placed with us. For example, we may provide your address to the shipping carrier where you have requested shipment for a purchase. BrandsWoodonly shares the necessary information to third parties to provide the requested products or services in your order.
Legal Requirements and Safety of our Business and Others
BrandsWood may share information in other special circumstances. We may disclose information where we have a good faith belief that disclosure is appropriate to comply with the law or where we believe disclosure is necessary to protect you, to comply with legal processes or authorities, to respond to any claims, or to protect the rights, property or personal safety of iSave, its customers, its associates or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction, and with analytics providers.
Last Updated: December 2020
What information is needed to place an order?
- Billing Address (Name, Address, Phone Number, and e-mail)
- Shipping Address (Name, Address, Phone Number, and e-mail)
- Billing Information (Name on Card, Card Number, Card Type, and Expiration Date)
Shipping address in order to ship your order, e-mail address to send your receipt and tracking information, billing address to verify the identity of the cardholder, and phone number so that we can call you if there’s a problem with your order.
All customer information is encrypted and stored in our database and gets sent to our server via 256-bit Secure Server Certificate.
What forms of payment do you accept?
For online orders via our online shopping cart, we accept credit cards, Google Checkout and PayPal. We also accept checks and money orders. Please mail all check and money orders to the address below.